Privacy & Cookie Policy

Privacy Policy

The following privacy policy applies to The Event Experts website (

Secure Online Ordering

We guarantee that every online purchase you make from our store is a secure transaction. We use PayPal & Braintree in order to ensure security of your transaction. Should you have any problems with your transaction please email Pay Point quoting your transaction ID.

Information We Store About You

If you have bought something from us we will have your email address, phone number, address and details of your purchase. If you choose to have items delivered to a third-party we will have their name and address. Information is only used to help us deliver the parcels and contact you.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases.

If you submit a feedback form we will store details provided including name, email address, phone number and address. We will not use these details in marketing campaigns if you ask us not to.

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual user pathways through the site.

What We Do With Your Information

In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases and where applicable supply maintenance and support.

Occasionally we email information about our products. If you don't want to receive further information from us please un-check the box on the feedback form or send an email to with 'unsubscribe' as the title.

We do not exchange, sell or otherwise give away your email address to other companies. Your email address is used solely for sending confirmation of purchase and updating you with our newsletter if you choose to receive it.

We will not exchange your email information with any third parties for the purpose of catalogue mail-outs.

Who Else Sees Your Information

We may have to disclose some of your information to service suppliers to help complete your order. These parties include the manufacturers for items drop shipped and the relevant shipping agent for your order and territory.

Your Consent

By using our web site you consent to us using the personal information you have given as outlined in this Privacy Policy. If you are worried about anything to do with our site, please email us on and we'll be glad to respond to any issues you may have.

Cookie Policy

Cookies are small text files that a website will place on your computer to help us deliver a high quality, fully functional online shopping experience to our customers. Some are used to collect information about how you use our website and your buying behaviour so we can improve how people experience of this website.

By using and browsing our website you consent to cookies being used in accordance with this policy. If you do not consent you can disable cookies from within your browser settings.

First Party Cookies

These are the cookies that are generated by this website and are an intergal part of the running of this website.

NamePurposeTypical contentExpires
PHPSESSID Retains login information to remove the need for multiple login's in one browser session. Hashed user data Expires on browser close

Third Party Cookies

These are the cookies that are generated by external services this website uses in order to provide additional functionality.

ProviderNamePurposeMore Info
Google Analytics _utma
These collect anonymous information about a user and their actions within this website. Information includes pages visited, browser information and general location. This information is compiled in reports to help us improve this website. Google Privacy policy